Privacy Policy

Effective: April 15, 2026

 

Cipher & Clue (“we,” “us,” “our”) operates cipherclue.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site, create an account, or make a purchase.

 

1. Information We Collect

Account Information: When you create a member account, we collect your name and email address.

Order Information: When you make a purchase, we collect your name, email address, shipping address (for physical orders), and order details.

Newsletter: When you subscribe to our newsletter, we collect your email address.

Payment Information: Payment details are processed securely by our payment partners (Wix Payments / Stripe / PayPal). We do not store credit card numbers or full payment data on our servers.

Usage Data: We collect standard analytics data through Wix’s built-in tools, including page views, browser type, and device information.

 

2. How We Use Your Information

We use the information we collect to:

• Fulfill and deliver your orders

• Send order confirmations and updates

• Send newsletter communications (you can unsubscribe at any time)

• Improve our website and products

• Respond to customer inquiries

 

3. Third-Party Services

We use the following third-party services that may process your data:

• Wix.com — website hosting and management platform

• Stripe / PayPal — secure payment processing

• Shipping carriers — for physical product delivery

These services have their own privacy policies governing their use of your data.

 

4. Cookies

Our Site uses cookies through the Wix platform for site functionality, analytics, and session management. You can manage cookie preferences in your browser settings.

 

5. Data Retention

Account data is retained while your account is active. Newsletter subscribers can unsubscribe at any time. Order records are retained for accounting and legal purposes as required by applicable law.

 

6. Your Rights

You may request access to, correction of, or deletion of your personal data by emailing [email protected]. We will respond within 30 days of receiving your request.

 

7. Children’s Privacy

Our Site and products are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us and we will promptly delete it.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.

 

9. Contact

For questions about this Privacy Policy, contact us at [email protected].